
Printer Service Programs
| Time & Materials Rates | Comprehensive Service Agreement | Standard Maintenance |
Time and Materials Rate
Time and Material provides you with on-site service for your printing equipment. This service includes a written estimate of parts, labor, and a general cleaning at the time of call. Labor rates for this service are as follows:
$75.00/per call
This rate would apply to customers using Pendl compatible toner cartridges.
$85.00/per call
This rate would apply to customers NOT using Pendl compatible toner cartridges.
Parts estimates are listed separately for customer approval.
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Pendl Companies Inc. also provides:
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Compatible toner Cartridges | |
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Maintenance Kits/Parts | |
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New Laser / Inkjet Printers | |
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Rebuilt Laser Printers | |
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Printer Accessories: Envelope Feeders, Duplexers, 500 Sheet Paper Trays |
To place a service call, dial our service dispatch center at 1.888.921.2196 x 201.
Comprehensive Service Agreement
Comprehensive service agreements provide supplies and service for your printing equipment on one convenient bill. Under this program, all parts, labor and follow-up service calls are included when you purchase Pendl Companies compatible toner cartridges.
Benefits:
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One vendor for supplies / service. We are committed to providing you with hassle-free service. | |
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Significant cost savings compared to OEM supplies and service. | |
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Convenience for end users, IT personnel, purchasing, and accounts payable. | |
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Unlimited service calls. | |
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On-site service. | |
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OEM Warranty coverage. | |
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Free inventory control. |
*This program is designed for qualifying accounts only.
Call (800) 236-2000 for details.

Standard Maintenance Contract
Standard maintenance contracts provide complete coverage for your printing equipment. Under this program, all parts, labor and follow-up service calls are covered for one year. Contracts also include one preventative maintenance cleaning.
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PRINTER MODEL |
STANDARD MAINTENANCE CONTRACT RATE |
| HP II/III (SX) | $185.00 |
| HP IIP/IIIP (LX) | $195.00 |
| HP 4L/4P (PX) | $220.00 |
| HP IIIsi/4si (NX) | $295.00 |
| HP 4V (BX) | $299.00 |
| HP 4/4M/4+/5(EX) | $249.00 |
| HP 5L/6L (AX) | $225.00 |
| HP 5P/6P (VX) | $295.00 |
| HP 1100 | $225.00 |
| HP 1200/3300 | $275.00 |
| HP 2100/2200 | $275.00 |
| HP 4000/4050 | $369.00 |
| HP 4100 | $425.00 |
| HP 5000 | $489.00 |
| HP 5si/8000 (WX) | $325.00 |
| HP 8100/8150 | $425.00 |
| HP 9000 | $579.00 |
| LEX 4019/28/29 | $349.00 |
| LEX 4039/4049 | $369.00 |
| LEX OPTRA S | $425.00 |
| LEX OPTRA T | $415.00 |
| LEX T520/522 | $425.00 |
| LEX T620/622 | $425.00 |
| LEX OPTRA M | $325.00 |
| LEX OPTRA E310 | $289.00 |
| LEX OPTRA N | $325.00 |
*Call for printers not listed.

E-mail: customerservice@pendl.com
1.888.921.2196 X 201
FAX 920.834.6322
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